Family owned for 20 years

24/7 emergencies 0800 363 747

A family business, 20 years in the making

Ross’s Plumbing is run by Ross and Maureen from our base in Wiri, Manukau. Our philosophy is simple: give every customer a quality experience, from the first phone call until the job is paid and done.

The Ross’s Plumbing van fleet
Ross and Maureen, owners of Ross's Plumbing
Ross and Maureen, owners

Meet Ross and Maureen

Ross brings the trade experience and Maureen brings the customer service. Together they’ve built a business that looks after South Auckland homes the way they’d want their own looked after.

Ross

Owner, plumber and gasfitter

Ross started as an adult apprentice around Papakura and Manukau, then spent many years with Manukau Council on maintenance and swimming pool work. His experience runs from tap maintenance through to pool pumps and most things in between.

He’s a traditional craftsman and a certifying gasfitter, and he sits on the board of the Auckland Society of Plumbers. He passes one belief on to every member of the team: treat every job as if you were doing it in your own home.

Maureen

Owner, business manager

Maureen spent several years in the corporate and customer service sector. She brings those skills together with Ross’s technical experience to shape how every customer is looked after.

She runs the business side of Ross’s Plumbing, from the first phone call through to the final invoice.

How we work

If there’s anything we can do to improve your experience, we want to hear it.

  • A person answers

    We try to make sure a real person always answers the phone, not a machine or an answering service.

  • We listen first

    We hear what’s going on, give you options where there are any, and go from there.

  • Your home looked after

    Drop sheets go down to protect your home, and we clean up before we leave.

  • Guaranteed work

    All of our work is covered by our guarantee.

Treat every job as if you were doing it in your own home.

RossOwner

The team behind every job

Our plumbers, gasfitters and drainlayers are out in the field every day. Back at base in Wiri, the office team keeps everything running.

Three red Ross's Plumbing vans
Out on the roadPlumbers, gasfitters and drainlayers in fully stocked vans.
  • Ross

    Owner, plumber and gasfitter

    Works alongside the team on the tools.

  • Maureen

    Owner, business manager

    Runs the business and looks after how customers are treated.

  • Natalie

    Customer contact

    Usually the first person you’ll speak to. She’ll listen and guide you to the best solution.

  • Bronwen

    Accounts

    Looks after invoicing and payments.

Ross on the Good Morning Show

Ross talks about getting students into jobs in the trade.

What customers say about the team

5.0 from 97 Google reviews

Tell us about the job

Send a few details and we’ll get back to you with options and a quote. For anything urgent, call us any time.

Call Get a quote